Frequently Asked Questions

Strategi Tim requires a valid government‑issued ID (KTP or paspor) and a proof of address such as a recent utility bill or bank statement. The documents must be clear, unedited, and match the information you provided during registration. Verification is usually completed within 24 hours after uploading the files in the "My Account" section. Failure to provide acceptable documents may result in temporary suspension of withdrawals.

In an Asian Handicap 0:0 (also called "draw no bet") the teams start with no advantage, and if the match ends in a draw your stake is refunded. If your chosen team wins, you win the bet; if they lose, you lose the stake. This market eliminates the draw outcome and adjusts the odds accordingly.

Indonesian law prohibits online gambling, but Strategi Tim operates under a Curacao e‑gaming licence, which permits customers to place bets. Users are responsible for ensuring their own compliance with local regulations before registering. The platform does not endorse illegal activity and encourages players to seek legal advice if unsure.

Strategi Tim uses 256‑bit SSL encryption for all data transmitted between your device and the servers, and stores passwords hashed with bcrypt. Two‑factor authentication (2FA) is available and recommended for all accounts. Additionally, funds are held in segregated accounts to protect them from operational risks.

The minimum bet per ticket is Rp 10,000, while the maximum varies by market and can reach up to Rp 500,000,000 for popular events like the World Cup final. Limits are displayed in the bet slip before you confirm the wager. If you wish to increase your limit, you can request a higher limit through customer support after account verification.

Strategi Tim offers deposit limits, loss limits, session timers, and the option to self‑exclude for a chosen period. You can set these in the "Responsible Gambling" section of your account. If you reach a self‑exclusion, all betting activities are paused until the chosen date, and you can also contact support to discuss further assistance.